How it works

Urban Harvest is open for pick ups of fruit and milk at level 2 on Sundays or Mondays from 10am-midday only.  And we are open for deliveries at level 2 on Mondays. We will confirm your allocated pick up time by email.

If time is of the essence, call us on 021 440 487 to find out more about our services.

What type of food we deliver

Fruit Hampers
We like to keep our fruit hampers local & seasonal. Bananas are the obvious exception but, subject to availability, we use All Good bananas which are fair trade & organic. We work with orchards in the Hawke’s Bay, Gisborne, the Horowhenua & the Wairarapa as well as sourcing fruit via the wholesale markets when we aren’t able to source direct. Occasionally, when local fruit availability is limited, we may include some imported fruit to ensure variety but you can always let us know if you’d prefer only NZ fruit. Click here to view our range of fruit hampers.

Milk, eggs and extras
We also deliver Anchor milk, cream & butter, Otis oat milk, Vita-soy almond, soy and coconut milk, plus Benniks free range eggsClick here to see our range of milk or here for eggs.

Jelly Belly Catering 
Jelly Belly Catering is the little sister of Urban Harvest. We create delicious, memorable and wholesome food to keep you, your team and your clients healthy, happy and well fed! Visit our website for more details and to see our latest menu. For fresher, healthier alternatives to your usual cookie and cracker options see our snacks and extras section here.

Delivery Days 
We deliver to workplaces in Wellington City any week day (although usually Mondays & Wednesdays) and to Lower Hutt and Porirua on Mondays only.

If Monday is a public holiday, we deliver on the next working day.

We deliver to homes in Wellington City on Sundays or Mondays, and to homes in Porirua & Lower Hutt on Mondays only (provided your home address is near our workplace delivery routes).

Our workplace deliveries cover the CBD, Mt Cook, Mt Victoria, Oriental Bay, Karori, Kelburn, Northland, Thorndon, Miramar, Newtown, Wgtn Airport, Petone, Lower Hutt and Porirua.

If you would like to order a workplace delivery for any day other than Monday, please contact us on info@urbanharvest.co.nz as you may not be able to do this through the website. 

Order deadlines
You must place your order by 9am Friday for delivery the following Monday (or for pick up the following Sunday/Monday)

If you have a regular weekly order (whether to home or your workplace), you must let us know any changes or if you want to pause or cancel by 9am on Friday prior to the week of delivery.

How to order
You can either order online (one off or recurring), email us your order on info@urbanharvest.co.nz or contact Jo on 021 440 487 to set up a standing order. Whatever is easiest for you. 

Click here to start shopping now.

To order catering, email us at jellybellycatering@gmail.com or call Jo on 021 440 487.

Recurring orders
To set up a "subscription" or recurring order, simply add items you want regularly to your bag and during the check out process select "subscribe" instead of "one off order" and the frequency you want the order delivered. Then complete the check out process. You can choose to have your order delivered weekly or every 2 or more weeks (or monthly).

Your credit or debit card will be debited on the anniversary of the date you placed the order rather than the delivery date.

To manage your recurring orders (e.g. update, pause, or skip an order), simply log in and click on "Account" and then "Manage Sunscription".

Delivery Fees
For workplace deliveries, the delivery fee is $8.00 within Wellington CBD and $10.00 to Lower Hutt or Porirua.

For home delivery within Wellington City (as far north as Johnsonville only), the delivery fee is $10.

For home delivery to suburbs north of Johnsonville or in Porirua and Lower Hutt, the delivery fee is $12.50.

For pick up, there is a $3 service fee to cover the cost of picking & packing your order.

Unfortunately we can no longer deliver to Camborne, Plimmerton, Pukerua Bay, Paremata, Titahi Bay, Wainuiomata, Eastbourne or further north than Avalon in the Hutt as we do not have sufficient delivery capacity to service those areas properly.

Payment
You can either pay with a credit card online (we accept visa or mastercard). We use Shopify Payments to securely authorise credit card payments (see above for information on recurring orders). 

For standing orders to workplaces (set up offline), we can invoice you weekly or monthly for payment by bank transfer or credit card.  Contact us on info@urbanharvest.co.nz for more details.

Red chiller bags and Urban Harvest boxes
Produce will be delivered in Urban Harvest red chiller bags or boxes. Please leave these out for pick up at your next delivery or contact us if you require earlier pick up.

Freshness guarantee & hassle-free replacement
If you are not happy with any produce, we'll replace that item free of charge. If we can't replace it, we'll refund you that amount or give you an alternative product of your choosing. Please let us know by calling 021 440 487 or email info@urbanharvest.co.nz.

We always love to hear from you, so if you have any feedback - good or otherwise - send us a message.

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