Ordering
Feast your eyes on all we've got to offer from fruit hampers, to milk, to catering, then either add to cart or send us an email and actually feast!
How to order
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OFFLINE SUBSCRIPTION FRUIT, MILK, COFFEE OR SNACK ORDERS
EMAIL USDecide which fruit hamper size, milks or other items tickle your fancy, and flick us an email.
We can set you up a recurring order and send you invoices. -
ONLINE SUBSCRIPTION FRUIT, MILK, COFFEE OR SNACK ORDERS
SHOP HERESimply add items you want regularly to your bag and during the check out process select "subscribe" instead of "one off order" and select the frequency you want the order delivered. Then complete the check out process. You can choose to have your order delivered weekly, fortnightly or monthly.
After your initial purchase, your credit or debit card will be debited on the Friday prior to the week of delivery. -
CATERING
SHOP HEREONLINE: click through to our online catering menu and you can add items you want to your cart and purchase via our website.
EMAIL: If you're having trouble deciding or have a special request drop us a line at catering@urbanharvest.co.nz
PHONE: feel free to chat it through with Jo on 021 440 487.
Order Deadlines
You must place your fruit and/or milk order by 9am Thursday and your coffee order by 9am Wednesday for delivery or pick up the following week.
Regular weekly order or subscription changes:
MILK ORDERS: We need to be notified of any changes / pauses / cancellations by 9am Friday prior to the week of delivery.
FRUIT ORDERS: We need to be notified of any changes / pauses / cancellations by 9am Thursday prior to the week of delivery.
COFFEE ORDERS: We need to be notified of any changes / pauses / cancellations by 9am Wednesday prior to the week of delivery.
CATERING: Please place catering orders at least 48 hours before delivery.
PAYMENT:
You can pay with a credit or debit card online (we accept visa or mastercard). We use Shopify Payments to securely authorise credit or debit card payments.
If you would prefer to be invoiced for your fruit or milk order rather than ordering online, please get in touch for more information on our payment terms.
For catering, you will be invoiced on the day of delivery for payment within 7 days. You can pay by bank transfer or credit card. For bigger catering orders, we may require a 40% deposit on confirmation of your order which will be fully refundable if you cancel at least 7 days before the event.